Frequently Asked Questions

General Questions

What payment methods do you accept?

We accept major credit cards, PayPal, and other secure online payment options for your convenience.

Do you offer international shipping?

Currently, we only ship within the United States but plan to expand internationally soon. Please check back for updates or subscribe to our newsletter for future announcements.

How long does processing and shipping take?

Orders are processed within 1-3 business days. Shipping times vary based on your location and the chosen shipping method.

Can I track my order?

Yes, you will receive a tracking number via email once your order has shipped. Once your order is placed, you’ll receive a confirmation email with your order details. If you don’t see it in your inbox, please check your spam or junk folder.

Do you offer returns or exchanges?

We want you to be completely satisfied! If you’re not happy with your purchase, please review our Returns & Exchange Policy for full details.

Are your products eco-friendly?

Yes, we prioritize sustainable and eco-friendly materials in our packaging and products whenever possible.

How can I contact customer service?

For questions, reach us at info@reesecraft.com or through our Contact page.

How can I stay updated on new products and promotions?

Sign up for our newsletter below or follow us on social media for the latest releases and exclusive offers.